Contact Us
We'd love to hear from you — reach out with questions about sizing, shipping, or your order.
Get in Touch
Our small team on Main Street in Montpelier, Vermont reads every message personally — no call center, no automated replies. Whether you have a question about sizing for a growing toddler, need help tracking an order, or want to ask about an outlet item before you buy, we're happy to help.
Email: help@zutanooutlet.us
Phone: +1 802-223-2229
Address:
79 Main St, Montpelier, VT 05602
Hours: Monday–Friday, 9:00 AM–6:00 PM EST
We respond within 1–2 business days. See our Privacy Policy for how we handle your information.
Send Us a Message
Common Questions
We respond within 1–2 business days, Monday through Friday. Emails sent over the weekend are answered the next business day.
Visit our Track Order page and enter your email and order code from your confirmation email for real-time status.
Yes, if you contact us within 2 hours of placing the order. After that it enters processing and we may not be able to make changes.
Email us within 7 days of delivery with your order code and a photo of the damage. We will send a replacement or full refund at no cost to you.
Our Main Street storefront welcomes walk-in shoppers during regular business hours. Email us if you would like to arrange pickup for an online order.